Terms and Conditions

Discounts and Promotions/Sales

Items on sale are not entitled to any further discounts.

Product Returns and Refund Policy

Customers have up to 30 days to return and no question is asked.  Customers will pay for return shipping unless with prior consent from Marathon Ginseng. Refunds are credited back to customers’ original payment method.


Marathon Ginseng is committed to ensuring that your privacy is protected and will not share your information with any third party unless ordered by legal authorities. Should we ask you to provide certain information by which you can be identified from our store, then you can be assured that it will only be used  to facilitate your transactions. We do not store your credit card information. Marathon Ginseng may update its policies from time to time.

Information Automatically Logged

We use your IP address to help identify you and your shopping cart. Your IP address is also used to gather broad demographic information.

Registration Forms

Our site’s registration form requires users to give us contact information and financial information.
Contact information from the registration forms is used to get in touch with the customer when necessary.
Users may opt-out of receiving future mailings.
Financial information that is collected is used to bill the user for products and services.

Order Forms

Our site uses an order form for customers to request information, products, and services. We collect contact information and sometimes financial information.

Contact information from the order forms is used to get in touch with the visitor when necessary.

Financial information that is collected is used to check the users’ qualifications for registration, and to bill the user for products and services.

External Links

This site contains links to other sites. MarathonGinseng.com is not responsible for the privacy practices or the content of such Web sites.


This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. MarathonGinseng.com employs sophisticated encryption and authentication technologies so that every transaction you make with use online is secure. MarathonGinseng.com employ SSL(secure sockets layer) encryption to protect the information you send to us, and allows your server to verify MarathonGinseng.com’s Internet identity every time you visit our site.

We DO NOT disclose the information we collect to outside parties

MarathonGinseng.com do not sell, trade, or otherwise transfer to any outside parties with your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.


Our site provides user the opportunity to opt-out of receiving promotional/marketing information from us. You can send email to drginseng@MarathonGinseng.com.  You can visit the following URL: www.MarathonGinseng.com